Privacy Policy

Introduction

Welcome to Tutorji ("we," "our," or "us"). Tutorji is an AI-powered education platform designed to revolutionize learning for JEE (Joint Entrance Examination) aspirants. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tutorji.in, use our services, or interact with our Chrome extension plugin. Please read this privacy policy carefully.

About Our Service

Tutorji provides an AI-powered education platform featuring:

• GPT-based doubt-solver with up to 95% accuracy in Physics, Chemistry, and Mathematics
• Step-by-step solution explanations for complex JEE problems
• Image upload functionality for question submission
• Secure user authentication and account management
• Learning history tracking and progress monitoring
• Credit-based submission system
• Chrome extension plugin for screenshot capture and question submission

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our doubt-solving services
• Upload question images
• Contact our support team
• Use our Chrome extension plugin

Types of Data Collected

• Account Information: Name, email address, username, password (encrypted)
• Educational Content: Question images, text submissions, solution requests
• Usage Data: Learning history, submission frequency, credit usage
• Technical Data: IP address, browser type, device information, session data
• Plugin Data: Screenshot captures, webpage URLs, usage statistics

How We Use Your Information

Educational Services

• Process and analyze uploaded question images using AI technology
• Generate accurate, step-by-step solutions for Physics, Chemistry, and Mathematics problems
• Maintain your learning history and track academic progress
• Provide personalized educational recommendations

Platform Operations

• Authenticate users and maintain secure access to accounts
• Manage credit-based submission system
• Process payments and maintain transaction records
• Provide customer support and respond to inquiries
• Improve our AI models and service accuracy

Chrome Extension Functionality

• Enable screenshot capture of questions from any webpage
• Process and submit captured images to our AI system
• Associate submissions with user accounts for tracking and history
• Provide seamless integration between web browsing and our educational platform

Legal Basis for Processing

Our legal basis for collecting and processing your personal information depends on the specific information collected and the context:

• Contract Performance: Processing necessary to provide educational services you've requested
• Legitimate Interest: Improving our AI models, platform security, and user experience
• Consent: When you explicitly agree to certain data processing activities
• Legal Compliance: When required by applicable laws and regulations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure cloud infrastructure with industry-standard protections

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (AI processing, cloud hosting, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property

Data Retention

We retain your personal information for as long as necessary to:

• Provide our educational services to you
• Maintain your learning history and progress tracking
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Account data and learning history are typically retained for the duration of your account relationship with us. You may request deletion of your data at any time, subject to legal requirements.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Chrome Extension Privacy

Our Chrome extension operates with the following privacy principles:

• User-Initiated Actions: Screenshots are captured only when you explicitly initiate the action
• Limited Data Access: We access only the specific content you choose to capture
• Secure Transmission: All captured content is securely transmitted to our servers
• No Background Monitoring: We do not monitor or record your browsing activity
• Minimal Permissions: We request only the permissions necessary for functionality

Third-Party Services

Our platform may integrate with third-party services for enhanced functionality:

• AI and machine learning services for question processing
• Cloud storage and hosting services
• Payment processing systems
• Analytics and performance monitoring tools

These third parties have their own privacy policies and are responsible for their own data handling practices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in India.